Exchanges or Returns

1. Eligibility for Exchange:

   • Exchanges are only accepted for items with defects or if the wrong product was delivered.
   • Items must be unused, and in their original condition with all tags attached.
     
     

2. Exchange Period:

   • Requests for exchanges must be made within 5-7 days from the date of delivery.
     
     

3. Process for Exchange:

   • To initiate an exchange, please contact our customer service team at apparelfiora@gmail.com within the 5-7 day period.
   • Provide your order number, details of the defect or incorrect product, and any relevant photos to support your claim.
   • Our team will review your request and provide instructions for the exchange process.
     
     
     

4. Shipping Costs:

   • Shipping costs for returning the defective or incorrect item will be covered by the customer.
   • We will cover the shipping costs for sending the replacement item to you.
     
     

Return Policy:

• No Refunds:
  • We do not offer refunds for any items. Exchanges are only provided for defective or incorrect products as outlined above.
    
    

Important Notes:

• Final Sale Items:
  • Items marked as "Final Sale" cannot be exchanged or returned under any circumstances.
    
    
• Quality Control:
  • All items are thoroughly inspected before shipping. However, if you receive a defective or incorrect product, please contact us immediately.